Frequently Asked Questions

Everything your lab needs to know before ordering research peptides

What purity level are your peptides and how is it verified?

All AminoScaleLabs peptides are guaranteed 99%+ pure. Every batch is independently tested at an accredited U.S. laboratory for purity, identity, and net peptide content. Batch-specific Certificates of Analysis document the results.

What is a Certificate of Analysis (CoA) and how do I read it?

A Certificate of Analysis is a batch-specific lab document that verifies the quality of a research compound. It includes peptide purity, net peptide content, identity, and additional quality testing. Find the matching lot number on your vial.

What is Amino H2O?

Amino H2O is sterile water containing 0.9% benzyl alcohol. It is a standard laboratory supply used in research settings.

How should I store the lyophilized product?

Store sealed lyophilized vials in a cool, dark place, away from light. Refrigerating or freezing sealed vials is optional. Always keep the vial sealed.

How fast do you ship and is cold shipping required?

Orders are processed within 0–2 business days. Standard shipping takes 1–4 business days from fulfillment. Lyophilized peptides do not require cold shipping. All orders ship in plain, unlabeled packaging.

Are these peptides for human use?

All AminoScaleLabs peptides are sold strictly for research, laboratory, and educational purposes only. They are not approved for human consumption, veterinary use, or any therapeutic application.

What is your return and refund policy?

Every order includes shipment protection. If a product arrives damaged, contact support with photos of the damage so the shipment can be reviewed.